Getting Started with CloutLume
Welcome to your new client portal. This dashboard is your central hub for managing digital services, viewing invoices, and contacting our team.
Create Account
Register with your email to access your secure dashboard.
Instant Activation
Most services activate instantly after payment. No waiting required.
Dedicated Support
Access support tickets or chat directly from your "My Account" area.
Billing & Payments
Accepted Methods
We accept secure credit/debit card payments via Stripe. Orders are activated as soon as payment is confirmed.
Secure Transactions
Your security is our priority. We use 256-bit SSL encryption for all transactions. We do not store your full credit card numbers on our servers.
Subscription Management
Recurring services renew automatically to ensure no service interruption. You can cancel a subscription at any time from your dashboard to stop future billing.
Refund Policy
If a service fails to deploy due to a technical error, you will be automatically refunded. For other inquiries, please contact support within 24 hours of purchase.
How Can We Help?
Our team is dedicated to your success. If you run into any issues or have questions about our services, here is how to reach us.
Email Support
Send us a detailed message and we'll get back to you as soon as possible.
edward@malibuwavesgroup.comService Guides
Detailed instructions for every tool we offer are listed below on this page.
Browse Guides ↓CloutLume AI Receptionist
Your 24/7 AI receptionist answers customer questions on your website, captures leads, books appointments into your calendar (Chat + Booking plan) and answers your business phone (Chat + Booking + Phone plan). Open it any time at cloutlume.com/receptionist.
In This Guide
Open Your Dashboard
Train It on Your Business
Add Business Facts
Set Its Personality
Customize the Look
Test It
Add It to Your Website
No Website? Share Your Chat Link
How Leads Are Captured
Take Over a Chat
Alerts
Choose How Booking Works
Hours and Appointment Types
Connect Your Calendar
Customer Emails
Get Your Phone Number
Keep Your Current Number
Voice and Greeting
Transfers
Spam Protection
Your Calls
Send Leads to Your Tools
Phone Call Length
Upgrade
How It Works
Appointment Booking
CRM
Reputation Management
AI Visibility Autopilot
CloutLume AI Visibility Autopilot
AI Visibility Autopilot checks how ChatGPT and Google AI answer the questions your customers ask, shows which businesses they recommend, writes answer pages that AI can quote, and gives you a short Get Listed plan. Open it any time at cloutlume.com/ai-search.
In This Guide
Open Your Dashboard
Add Your Business Profile
Check Your Questions
Connect WordPress
AI Check
Answer Pages
Get Listed
Reports
New Topics
How It Works
AI Receptionist
Reputation Management
SEO Autopilot
CloutLume AI Content Engine
AI Content Engine makes branded social media videos and image posts for your business every week, with captions and hashtags, and can post them for you. Open it any time at cloutlume.com/content-engine.
In This Guide
Open Your Dashboard
Add Your Business
Set Your Look and Voice
Add Your Photos
Choose How Posts Go Out
Your New Posts
Review and Change
Approve or Let It Post
How It Works
Social Media Automation
Reputation Management
SEO Autopilot and AI Visibility Autopilot
AI Receptionist
Appointment Booking and Digital Gift Cards
CloutLume Link in Bio
A branded bio page on biolnk.net with unlimited links, click analytics, 20 themes, and scheduled drops — the polished Linktree alternative for any social bio.
In This Guide
Your Bio URL
Accessing the Dashboard
Customizing in Under a Minute
Changing Your Slug
Display Name
Tagline
Avatar URL
Accent Color
Choosing a Theme
Theme Categories
Preview Before Saving
Adding a Link
Link URL Formats
Editing a Link
Reordering Links
Hiding a Link
Deleting a Link
Adding Social Profiles
How They Display
Saving Socials
Stat Tiles
Top Links Table
Recent Activity Feed
Bot Filtering
Built-in Preview
Auto-Refresh
Open in New Tab
Where to Put the URL
Keep Links Fresh
Use Emojis in Labels
Test on Mobile
CloutLume SEO Autopilot
SEO Autopilot writes new blog posts for your website every month, fixes your pages for Google, tracks your rankings and emails you a monthly report. Open it any time at cloutlume.com/seo-autopilot.
In This Guide
Open Your Dashboard
Add Your Business Profile
Connect WordPress
Choose How Posts Go Live
Blog Posts
Site Fixes
Rankings
Site Health and Reports
How It Works
AI Visibility Autopilot
CloutLume Social Media Services
Boost your social proof with real engagement. Get followers, likes, views, and comments delivered fast and safely to any platform.
In This Guide
Select Platform & Service
Choose the social media platform you want to boost (Instagram, Facebook, YouTube, TikTok, etc.) and select the specific service you need, such as followers, likes, views, or comments.
Enter Your Details
Provide the required information for your order:
- Profile URL or Post Link: Direct link to your profile or the specific post you want to boost.
- Quantity: How many followers, likes, views, or other engagement you want.
- Email Address: Where you'll receive order updates and confirmations.
Complete Your Order
Review your order summary, apply a promo code if you have one, and submit payment. Your order will begin processing immediately.
Fast Delivery
Most orders start delivering within minutes of purchase. The full quantity is delivered gradually over time to appear natural and organic.
No Password Required
We never ask for your password. All we need is your public profile URL or post link. Your account credentials stay completely private and secure.
Available Networks
You can purchase services for any of the networks below:
- Instagram — Followers, Likes, Comments, Views, Story Views
- Facebook — Page Likes, Post Likes, Shares, Followers
- YouTube — Subscribers, Views, Watch Hours, Likes, Comments
- TikTok — Followers, Views, Likes, Shares
- X (Twitter) — Followers, Retweets, Likes
- LinkedIn — Connections, Followers, Engagement
- Pinterest — Followers, Repins, Board Followers
- Telegram — Channel Members, Post Views
Service Types
- Followers & Subscribers — Grow your audience and social proof
- Post & Video Likes — Boost engagement on your content
- Comments — Add social interaction to your posts
- Video Views — Increase view counts on videos and reels
- Story Views — Get more eyes on your stories
- Shares & Retweets — Expand your content's reach
- Watch Hours — Build toward monetization requirements
- Page Likes — Grow your business page presence
How Delivery Works
- Full quantity is spread over hours or days depending on order size
- Delivery starts within minutes of order confirmation
- Progress appears organic to protect your account
- Larger orders may take longer to complete fully
Checking Order Status
You can monitor your order progress through your account dashboard. Order status will show as Processing, In Progress, or Completed.
Service Quality
Each service on the order form has its own description with what it includes, its minimum and maximum quantity, and whether it comes with a refill period. Read it before you order.
Refills
Services with a refill period (shown in the service name and description, for example R30 for 30 days) can be refilled if your count drops. Once the order is completed, open it in your account and click Refill within the refill period. You can request one refill per order every 24 hours. If the count isn't topped back up, contact CloutLume support with your order.
Key Rules
- Correct Links Only — Double-check that your profile URL or post link is accurate before submitting
- Public Account Required — Your profile or post must be public for delivery to work
- No Password Sharing — We will never ask for your login credentials
- One Order at a Time — For best results, allow current orders to complete before placing new ones for the same profile
Tips for Best Results
- Keep your profile public during delivery
- Don't change your username while an order is in progress
- Ensure the post or profile link is correct and accessible
- Allow time for full delivery before assessing results
Order Not Delivering
- Verify your profile or post is set to public
- Check that the link you provided is correct and accessible
- Confirm you haven't changed your username since ordering
- Allow up to 24 hours for delivery to begin on larger orders
- Contact support if no progress after 24 hours
Order Marked as Failed
In rare cases, an order may fail due to:
- Private profile or post
- Incorrect or broken link
- Account restrictions or limitations
- Username change during processing
Failed orders are automatically refunded to your account balance.
Common Questions
Do you need my login? No. We only need your public profile or post URL.
How fast will I see results? Most orders begin delivering within minutes. The full quantity is delivered gradually over time to appear natural and organic.
What if followers or likes drop? If the service you ordered has a refill period, click Refill on the order in your account within that period.
Do you need my password? Never. We will never ask for your password. All services are delivered using only your public profile URL or post link.
What if my order doesn't complete? In the rare case an order can't be fulfilled (e.g., private account or incorrect link), you'll receive a full refund automatically.
Can I order for multiple accounts? Yes. Simply place separate orders with the correct profile URL for each account you want to boost.
How do I get support? Contact CloutLume support through the website if you have questions or issues with your order.
CloutLume Digital Gift Cards
Sell digital gift cards for your business from a branded page. Customers pay online, the recipient gets a code by email, and you redeem it in store. Free to activate; a 3% platform fee per card sold.
Accessing Your Dashboard
After your account is activated, you'll receive login credentials via email. Log in at cloutlume.com/social to access your social media dashboard. The dashboard shows an overview of your connected channels, scheduled posts, and account activity.
Connecting Your Social Accounts
Before you can publish content, you need to connect your social media accounts:
Your connected accounts will appear in the Channels list and can be selected when creating posts.